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Sales Support / Customer Service - Training Provided
Milton Keynes Operations Closing date: Sunday 10 July 2022
Department
Sales
Location
Milton Keynes, Buckinghamshire, MK8 8DF
Hours per week
37
Employment type
Full Time
Contract type
Permanent
Level
Entry Level (0-2 years exp)
Salary
Competitive with an entry level position
Job Description

Your responsibilities

We are on the hunt for a passionate customer-focused person for our Sales Support vacancy. You will be a key member of the team by ensuring our customers have an amazing experience with us by answering queries, inputting orders to our system and producing stock reports.

Being part of our Contractual Sales Team means our customers may have some contracted requirements, so ensuring we are compliant with these requirements is imperative. You will work closely with our Contractual Sales Team to support the service we provide to our customers.

This is the perfect role for someone with admin experience wanting to get into Business to Business / Internal Sales and progress their career with us.

Your main duties will include:

  • Provide customers with information on stock
  • Raise day to day orders and follow through to delivery
  • Creation of Export documentation packs
  • Liaise with various internal departments to ensure contract deliverables are met
  • Archiving and document control
  • Identify opportunities for growth/new business

Your profile

Essential experience, skills and knowledge:

  • Customer Service experience and focus
  • Excellent communication skills
  • Highly motivated
  • High attention to detail
  • Flexible, adaptable and a passion to learn

Desirable experience, skills and knowledge:

  • Account management experience
  • Previous Exports knowledge
  • Knowledge of POs and invoices
  • Raw materials / metal’s knowledge
  • Experience of SAP or an ERP system
  • Driving licence and own vehicle

Your benefits with us

  • 37 hours per week – Mon-Fri 8:30am-5pm
  • Competitive Salary
  • 25 days holiday + 8 bank holidays
  • Advantageous pension scheme
  • Employee high street vouchers & discounts
  • Employee Assistance Programme
  • Occupational health & health surveillance
  • Service Awards
  • Christmas savings scheme
  • Discounted Permanent Health Insurance
  • Advantageous bonus scheme
  • Eye care vouchers
  • Wellbeing events
  • Recognition Portal
  • Rewards Portal
  • Company events
  • Learning & Development opportunities
  • Car Salary Exchange Scheme
  • Company share schemes
  • Christmas Closedown

This is us – your new employer

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as a one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

We value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

Please note that we reserve the right to remove this advert prior to the advertised expiry date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience. Due to the volume of applications we receive, we are unable to supply individual feedback at the CV review stage.

Closing Date
Sunday 10 July 2022
Apply now!
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